FAQs

Answers to common questions

Can I edit a label after I've printed the QR code?

Yes — your e-label can be updated anytime, and the QR code never changes.
How many languages is my e-label shown in?

Your e-label is available in 24 languages, shown automatically to each visitor.
What's included in the free plan?

The free plan includes 3 e-labels and 1 brand.
What happens to my labels if I cancel or downgrade?

Labels over your new limit become locked, but nothing is deleted.
What's the difference between unpublishing and deleting a label?

Unpublishing hides a label temporarily; deleting removes it permanently.
Is PinotQR compliant with EU wine labelling rules?

PinotQR is built to help you meet the EU's digital labelling requirements.
What information is collected when someone scans my label?

Scans record the visitor's language and country only — no personal data.
What are E numbers / ingredient codes?

E numbers are standardised codes for approved additives, shown on your e-label if you choose.
What's the difference between non-vintage and multi-vintage?

Both describe wines not tied to a single year — here's when to use each.